You must register with you complete contact details, once you have successfully registered you will recv welcome email from YOHOBOX. It is easy to update your YOHOBOX account and view your orders any time through 'My Account'. ‘My Account' allows you complete control over your transactions on YOHOBOX. Manage/edit your personal data like:

Address

Phone numbers

Email ids

Change your password

Track the status of your orders

Once you have successfully logged in to your account, there are a variety of different things you can control and access. You can edit your shipping address. If you have moved recently, or you noticed a mistake with your address, please edit this as soon as possible to ensure that your YOHOBOX get delivered to the right place!

If you are having trouble logging into your account it could be because there is a typo in the email address or password attached to your account. If you have forgotten your password click on Forgot password and reset your password. If still not able to log in please email us at hello@yohobox.co and we will be happy to help you out.

There are many awesome things that set us apart. YOHOBOX was created after we researched with 3000 parents and kids nationwide on what exactly the kids needs and based on the feedback we developed YOHOBOX which has exciting cool brands, warehouse prices and our social mission "YOHO BIG HEARTS" — a goal to provide as many children the joy of gifting — is at the center of everything, because we believe giving is as important as getting. From the very beginning, YOHOBOX has partnered with Delivering Good.

YOHOBOX is currently available for 3 different age groups starting from 4-6 years, 7-9 years and 10-12 years. All the activities/products are age-appropriate. Also, we have a YOHO Big Heart program. YOHOBOX offers Triannually Subscription Plans, you can choose whichever subscription plan best suits you. Each month, your child will receive one YOHOBOX Box as per the period of the subscription.

YOHOBOX comes packed with 7 Engaging fun activities & products from 6 Super Interesting categories that facilitate their “16+1 key” development areas. All boxes include

Hands-on Activities: (DIY Kit & Creative Craft Kit).

Book: (Storybook/Educational or Activity Book).

Educational Game (Learning and Development Game).

Lifestyle Product (Fashion/Accessory or Hygiene product).

Snacks (Healthy Snacks or Candies).

Collectible (Exciting Collectible).

Yes, that’s the best part - every month is all-new exciting products for you, we guarantee that you will never get a box with products that you have already received. In case you ordered previously from a different email ID or somebody has gifted you the box, let us know after you make a purchase and we will ensure we do not ship you the same box you have already received.

All the craft supplies and materials that we provide are tested and child-safe! However, when it comes to smaller kids, we mention the hazards and strongly recommend parental guidance.

You will receive an email/SMS once you place the order. You will receive one box per month based on the subscription you choose. Your first box will reach you within 7-10 business days of creating your order.

(i) Once your order has been logged and payment authorization has been received, we and/or our affiliates/sellers will always confirm receipt of the order and begins processing it.

(ii) You will receive an email/SMS containing the details of your order when we and/or our affiliates/sellers receives it and confirms the same including a listing of the item(s) you have ordered and the expected delivery time.

(iii) You will also be notified when we and/or our affiliates/sellers ships the item(s) to you.

(iv) Shipping details will be provided with the respective tracking number(s).

Absolutely! You are always welcome to adjust your plan, email us your requirement at hello@yohobox.co mentioning "Change My Plan" in the subject line.

You can do this by taking a 4 month subscription, try the first box, and if your child is not happy with the box (which is quite rare!), send us an email with your details at hello@yohobox.co mentioning "Cancel My Subscription" in subject line and we'll refund the amount for the remaining boxes back to you. Additionally also refer to our Cancellations, Refund & Returns Policy

Absolutely! Unless the box has already been shipped, we can change your delivery address during your subscription, send us an email with details at hello@yohobox.co mentioning "Change My Shipping Address" in the subject line

No, Never. The surprise element is a huge factor for YOHOBOX. We will never announce what your YOHOBOX contains before you receive it.

Unfortunately, products listed as 'Out of Stock' are not available for sale. Please use the 'Contact Us' form to inquire with us and get information on the product's future availability.

Send us an email at hello@yohobox.co with your requirement and we will be able to send it to you based on availability. Keep checking YOHO Vault for our past boxes, also you may check YOHOmart for official YOHO merchandise

We accept payment via all major credit/debit cards, net banking and payment wallets. No, Cash on Delivery (COD) option is not available.

Kindly refer to our Cancellations, Refund & Returns Policy

We did be sad to see you go, but if at all you feel that YOHOBOX isn't working for you! Please email us details at hello@yohobox.co with subject line "CANCEL MY PLAN", we will refund the amount for the remaining boxes of your subscription plan back to your bank account as per our Cancellations, Refund & Returns Policy

Yes, shipping for YOHOBOX subscriptions is absolutely free across India and you don't have to pay any additional cost. We deliver YOHOBOX worldwide. Additionally kindly refer to our Shipping & Delivery Policy

We ship all our products via courier, once the shipment is made, you will receive relevant tracking details by email/SMS.

We are always happy to receive valuable feedback from all our customers. You can either log on to your account and directly submit your feedback/review or send us email along with your feedback at hello@yohobox.co with subject line "FEEDBACK/REVIEW" Remember "not to post any material which is defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually oriented or threatening."

Thank you for your interest in YOHOBOX! from time to time, we send boxes to YouTubers or bloggers to make them discover our surprise gift box. We are currently only able to send few boxes to people who have built a strong following on their various channels (roughly 3000 or more subscribers/followers).

• Your channel/blog has to have something to do with kids items/toys/subscription boxes or similar
• You need to have a significant number of views, as we don’t send boxes to new sites / YouTube

If you fit this guideline, please contact us at hello@yohobox.co with the subject line: UNBOXING REVIEW. Tell us more information about you, as well as your stats.

This depends on the different types of promotions we already have planned for the current month, but we'd love to hear more information! Please email us at hello@yohobox.co with the subject line: GIVEAWAY PROMOTION, and we'll get back to you as soon as we can.

Refer to our FAQ section, If you still don’t find your question, email or call us at hello@yohobox.co or +91-9643 441 551. Once you have ordered from us, we will call you for confirmation, then also you can discuss any queries.

Wonderful! Send us complete information about your business/products to hello@yohobox.co You must also be willing to send us samples of the items.

Thank you! We'd love to! Please email us at hello@yohobox.co and tell us more information about the interview, we'd be more than happy to take part.